Returns & Cancellation Policy
Returns not accepted on any ecu/electrical/fuel system items. No exceptions.
Returns for other hardware is subject to a 25% restocking fee.
Orders may be cancelled as long as the cancellation request is submitted in a timely fashion and the order has NOT been shipped.
Absolutely no refunds after sixty (60) days.
We ship to the billing address of the credit/debit card and PayPal account ONLY. No exceptions. Any order placed that requests a different shipping address will be canceled. PayPal accounts must be verified and have a CONFIRMED address. Credit/Debit card purchases must pass AVS. Orders not meeting these criteria will be automatically canceled and refunded.
Any tuning service is non-transferable. This means the service is valid for the original purchaser of the service -- you cannot "sell" or "transfer" your tuning service to a third party. We honor and support all our tunes for the original purchaser and original vehicle of the service -- not either-or.
We will not issue any refunds on tuning services that have already been initiated (IE, calibration(s) has/have been sent out). This is due to fraudelent behavior ("free basemap"). We do not run any "try before you buy" or "free basemap" services.